Hyster enjoys a terrific relationship with most of its customers due its focus on producing total client satisfaction through its world class production. Our objective is to foresee the requirements of all our customers along with address them with lift trucks that provide the performance, the dependability and the value that they demand.
At Hyster, we believe in starting with the client. We annually conduct focus groups and offer an on-going voice of customer research both on line and in the field. We have over 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help make sure that the best machine practices come together. Other advanced tools like for instance dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to guarantee the lowest cost of ownership and total reliability all of Hyster's machinery are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100% of the time, every time.
Total Quality Each Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate excellence from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities such as quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits really hold all employees responsible for consistent quality, along with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster provides a wide variety of features. The corporation has remained completely devoted to its key focus on both quality and safety, on being innovative each and every time, and by offering some of the best material handling machines on the market. These are just some of the reasons the company has become a leader within the industry.